Legal Information & Policies

Effective Date: April 28, 2026  |  Last Updated: April 28, 2026

1. Terms of Service

1.1 Acceptance of Terms

By accessing or purchasing from GetInnovaTech Solutions (operated by Campbell Pride Farming LLC), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our website or services.

1.2 About Our Products

GetInnovaTech Solutions specializes exclusively in physical indoor planters, modern geometric plant pots, desktop botanical containers, and related gardening accessories. We do not sell electronics, software, digital products, or any non-physical goods. All products are tangible, physical items intended for home and office use.

1.3 Eligibility

Our store is intended for customers located in the United States. By placing an order, you confirm that you are at least 18 years of age and are legally capable of entering into a binding contract.

1.4 Product Descriptions

We make reasonable efforts to display and describe our products as accurately as possible, including dimensions, materials, and colors. However, slight variations in appearance may occur due to monitor settings, photography lighting, or manufacturing tolerances. Such minor differences do not constitute grounds for a claim of misrepresentation.

1.5 Pricing & Payment

All prices are listed in US Dollars (USD) and are subject to change without prior notice. Applicable sales tax may be applied at checkout based on your delivery address. We accept major payment methods as presented at checkout. Payment is processed securely; we do not store full payment card details on our servers.

1.6 Order Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion, including in cases of suspected fraud, product unavailability, or pricing errors. You will be notified promptly if your order cannot be fulfilled, and any charges will be refunded.

1.7 Intellectual Property

All content on this website — including product images, logos, text, and design elements — is the property of Campbell Pride Farming LLC / GetInnovaTech Solutions and is protected by applicable intellectual property laws. Unauthorized reproduction or use is prohibited.

1.8 Limitation of Liability

To the fullest extent permitted by applicable law, Campbell Pride Farming LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website. Our total liability for any claim shall not exceed the amount paid by you for the specific product giving rise to the claim.

1.9 Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Yolo County, California.

2. Privacy Policy

2.1 Information We Collect

When you visit or make a purchase from our store, we may collect the following categories of information:

• Personal Identifiers: Name, email address, phone number, billing and shipping address.
• Transaction Data: Order history, payment method type (not full card numbers), and purchase amounts.
• Device & Usage Data: IP address, browser type, pages visited, referring URLs, and time spent on site (collected via cookies and analytics tools).
• Communications: Messages you send us via email or contact forms.

2.2 How We Use Your Information

We use the information collected to:

• Process and fulfill your orders, including shipping and delivery.
• Communicate with you regarding your order status, inquiries, and support requests.
• Improve our website, product offerings, and customer experience.
• Send promotional communications, if you have opted in to receive them.
• Comply with legal obligations and resolve disputes.

2.3 Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may adjust your browser settings to decline cookies; however, some features of our website may not function properly as a result.

2.4 Third-Party Service Providers

We may share your information with trusted third-party providers who assist us in operating our store, processing payments, fulfilling orders, or analyzing website performance. These providers are contractually obligated to protect your data and may not use it for independent purposes.

2.5 Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

2.6 Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect and how it is used.
• Request deletion of personal information we hold about you.
• Opt out of the sale of personal information (we do not sell personal data).
• Non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us at [email protected].

2.7 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

2.8 Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised version will be indicated by an updated effective date at the top of this page. We encourage you to review this policy regularly.

3. Refund & Return Policy

3.1 Return Window

We accept returns within 30 days of the delivery date. To be eligible for a return, items must be unused, undamaged, and in their original packaging.

3.2 Non-Returnable Items

The following items are not eligible for return:

• Items that have been used, planted in, or show signs of wear.
• Items damaged due to improper handling or misuse by the customer.
• Items marked as final sale at the time of purchase.

3.3 Damaged or Defective Items

If your order arrives damaged or defective, please contact us at [email protected] within 7 days of delivery with your order number and photos of the damage. We will arrange a replacement or full refund at no additional cost to you.

3.4 How to Initiate a Return

1. Email us at [email protected] with your order number and reason for return.
2. Our team will review your request and provide return instructions within 2–3 business days.
3. Ship the item back using a trackable shipping method. Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.
4. Upon receiving and inspecting the returned item, we will process your refund within 5–7 business days.

3.5 Refund Method

Approved refunds will be issued to the original payment method used at checkout. Depending on your financial institution, please allow up to 10 business days for the credit to appear on your statement.

3.6 Exchanges

We do not process direct exchanges at this time. If you wish to receive a different item, please return the original product (subject to eligibility) and place a new order.

4. Shipping Policy

4.1 Shipping Destinations

We currently ship to addresses within the contiguous United States. We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.

4.2 Shipping Fee

A flat shipping fee of $5.99 applies to all orders, regardless of order size or weight. This fee is displayed at checkout prior to payment.

4.3 Processing Time

Orders are typically processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day.

4.4 Estimated Delivery Times

Once shipped, estimated transit times are generally:

• Standard Shipping: 5–8 business days

These are estimates and not guarantees. Delivery times may vary due to carrier delays, weather conditions, or other circumstances beyond our control.

4.5 Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor the status of your delivery through the carrier’s website.

4.6 Lost or Undelivered Packages

If your tracking information indicates that a package has been delivered but you have not received it, please first check with neighbors and around your property. If the package cannot be located, contact us at [email protected] within 5 days of the marked delivery date so we may investigate with the carrier.

4.7 Address Accuracy

Please ensure your shipping address is accurate and complete at the time of checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address correction requests must be submitted before the order has been dispatched.

5. Disclaimer

5.1 Product Use

All products sold by GetInnovaTech Solutions are physical decorative planters and botanical containers intended for indoor use with small plants and succulents. Our products are not electronic, do not contain software, and do not require digital installation. Product descriptions are provided for informational purposes and do not constitute professional horticultural or botanical advice.

5.2 No Warranty

Except as expressly stated in these terms or required by applicable law, products are provided “as is” without warranties of any kind, express or implied. We do not warrant that products will be free from all defects or suitable for every intended purpose beyond their described design function.

5.3 External Links

Our website may contain links to third-party websites for informational or reference purposes. We do not control, endorse, or assume responsibility for the content, privacy practices, or reliability of any third-party sites. Visiting external links is done at your own discretion.

5.4 Force Majeure

Campbell Pride Farming LLC shall not be held liable for failure or delay in fulfilling any obligation under these terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, carrier disruptions, supply chain interruptions, or government actions.

5.5 Business Name Notice

The trade name GetInnovaTech Solutions reflects our commitment to innovative product design in the physical home goods space. We do not manufacture, sell, or distribute electronic devices, technology software, or digital services of any kind. Our use of the word “Innova” in our brand name refers exclusively to innovation in physical planter design and aesthetics.